Agenda

Click the dates below to view the schedule by day. Sessions are listed in Eastern Time.
Subject to change as details are confirmed.

Day 1: Transform with Technology (11:00 a.m. - 2:25 p.m.)

In a world of constant change, the spoils go to the nimble. Mandatory skills include recognizing and integrating breakthrough technologies, adopting a change mindset, and a maniacal focus on the customer experience. Digital transformation is not just about technology, it's about reimagining your business.

11:10 AM

Innovation is not exclusively the domain of the startup; it’s a learned skill, available to incumbents and established organizations, as well. Large-scale operations have both strengths and weaknesses. We explore the skills and strategies that foster digital dexterity within an established organization.

11:35 AM

Technology continues to transform the payment process far beyond traditional transactions, impacting nearly every industry. Harnessing the power of payment technology at JPMorgan Chase is essential to running one of the world’s largest payment businesses at unparalleled scale—moving over $10 trillion a day. We discuss how trends in “paytechs” are transforming business and creating a seamless customer experience.

12:05 PM

Analyzing structured data has always been simpler than analyzing unstructured data. But ignoring unstructured data – such as brand sentiment on social media – is like walking blind in traffic. We dive in to mining the social zeitgeist: who’s connecting with whom, what they’re talking about, and where their true interests lie.

12:35 PM

Outworking gave way to outsmarting, but expertise is no longer enough. In some cases, it can be a liability. In a workplace and world of constant unpredictability, the ability to imagine options is key. Subject matter expertise can still be essential, but only if it goes hand-in-hand with the ability to learn, unlearn, and adapt.

1:00 PM

As AI becomes smarter and more humanlike, our societies, our economies, and our humanity will undergo the most dramatic changes we've seen since the Industrial Revolution. Some of these changes will enhance our species. Others may dehumanize us and make us more machinelike in our interactions with people. It's up to us to adapt and determine how we want to live and work.

1:30 PM

Business transformations within the US Postal Service affect virtually every industry. The modernization of the Postal Service, one of the world’s largest technology infrastructures, involves enhancing its security and harnessing key technology solutions to ensure a reliable, efficient system that meets the needs of every American for generations to come.

1:55 PM

Automation is expanding beyond robots and intelligent automation and is now increasing efficiency across all areas of the enterprise. At scale, embracing automation technologies across warehouses, stores, backrooms, and last-mile delivery services increases speed and profitability and improves the client experience.

2:20 PM
Day 1 Wrap-Up
Day 2: The AI Revolution (11:00 a.m. - 2:15 p.m.)

The future of business is literally and figuratively being re-written by generative AI. It’s impacting the workplace, the workflow, and the workers alike. Get an inside look at new opportunities and challenges of the generative AI revolution.

11:10 AM

Generative AI has the potential to transform a wide range of industries, from art and entertainment to healthcare and finance. With its ability to generate new and innovative ideas, AI will forever alter our relationships with knowledge, politics, and the societies in which we live.

11:35 AM

As organizations transition to data-driven business models, they must store, protect, and most importantly analyze their data. AI, automation, cloud, and as-a-service models all must frictionlessly interweave to achieve universal data intelligence and enable businesses to gain a competitive advantage from their data.

11:55 AM

What does it take to design successful products around AI capabilities? GitHub Copilot was one of the first at-scale products built on top of generative AI, serving the millions of software developers who collaborate every day in both enterprises and open source communities. It’s easy to create compelling demos with AI, but achieving reliability and delivering value required us to explore different interaction patterns, discover effective strategies for prompting the models, and figure out how to define and measure “good” despite the model outputs being nondeterministic. Weaving intelligence into products is a new frontier, and we’ll share wisdom gleaned during our journey.

12:20 PM

As more people and devices are connected online, cybersecurity goes beyond just data protection, it impacts operation continuity, business viability, infrastructure safety, and even people’s life or death. AI in security has pros and cons, but done right will increase cyber resilience and uncovering new paths to improve business performance.

12:50 PM

Elevate your office productivity to unprecedented heights with the game-changing potential of Generative AI. By automating routine processes, this cutting-edge technology will liberate office workers, enabling them to dedicate their time to high-value tasks, driving efficiency, and delivering exceptional results. (This abstract was written wholly by generative AI)

1:15 PM

The US, Europe, and China are implementing new and needed AI regulations, but are they enough to protect people, their work, and their privacy? We dive into what is needed from a legal and technical perspective to chart a responsible path forward for the fair and responsible use of AI.

1:45 PM

To unlock the full power AI, it’s essential to begin by focusing on the quality of the data fueling the AI algorithms. Data is often messy and has errors, data can be mislabeled, and in some cases, there may not be the massive amounts of data required by some algorithms. These issues must all be addressed if we are to bring high-quality AI models into production.

2:10 PM
Day 2 Wrap-Up
Day 3: The New Digital Landscape (11:00 a.m. - 1:50 p.m.)

Digital transformation is the bridge between the past and the future of business. But how do you build a bridge to the unknown? We examine the strategies to improve efficiency, increase agility, and enhance customer experiences in the new digital landscape.

11:10 AM

Metaverses offer infinite possibilities, where we can create virtual realities that are genuinely lifelike and immersive and offer a new way of living and interacting with others. Metaverses are over-hyped fantasies promoted by those looking for new ways to advertise. One of those sentences will be proven right. We try to figure out which one.

11:35 AM

Web3, also known as the decentralized web, is a new iteration of the internet that aims to create a more open, secure, and decentralized network. Based on open protocols that foster interoperability and tokenization of digital assets, Web3 represents a significant shift away from the centralized model of the current internet. Can it work, will it work, and who will truly benefit?

12:05 PM

Blockchain technology and digital assets are transforming how we operate as a society, interact with money, and approach governance. It’s a complex triumvirate shifting power, and its players have both profited and lost greatly. We take a veteran, reasoned look at the new mechanisms of digital ownership, power, and wealth.

12:30 PM

The industrial metaverse has the potential to virtually and literally revolutionize the real world. By merging digital twins with their real-world counterparts, companies can optimize production and processes in a continuous feedback loop at previously unattainable speeds. This convergence of digital and real worlds will change the way we work and collaborate, enabling real-time interaction with other people and machines and usher in a new era of solving real-world problems digitally.

12:50 PM

Much of the hype around metaverses has centered on social experiences where individuals and organizations connect in 3d digital worlds. Under the radar, back in the real world, Industrial Metaverses are using digitals simulation to exponentially accelerate design and manufacturing across industries. The technology largely exists, and the use cases are infinite.

1:20 PM

Exploring the universe and searching for new worlds, studying Earth to better understand climate change, and creating robots to go where humans can’t are just three of the projects underway at Nasa’s Jet-Propulsion Laboratory. The process of identifying, sourcing, and when necessary, creating technologies to drive these projects offers valuable insight into how organizations can continually partner and innovate to develop tomorrow’s technologies.

1:45 PM
Closing Remarks

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