Zeynep Ton is a professor of the practice at the MIT Sloan School of Management and the cofounder and president of the nonprofit Good Jobs Institute. Her research, teaching, and consulting focuses on helping organizations design systems that delight customers, provide meaningful and well-paying frontline jobs, and drive high productivity and growth.

She has received numerous teaching awards at MIT Sloan and Harvard Business School. Her research has been published in leading journals and has been widely featured in the media.

Zeynep is the author of two books: “The Good Jobs Strategy: How the Smartest Companies Invest in Employees to Lower Costs and Boost Profits” and “The Case for Good Jobs: How Great Companies Bring Dignity, Pay, and Meaning to Everyone’s Work.”

Originally from Turkey, Zeynep came to the US on a volleyball scholarship to Penn State, earning an engineering degree, and later a DBA from Harvard Business School. She lives in Cambridge with her husband and four children.