Sarah B. Nelson is Chief Design Officer and Distinguished Designer for Kyndryl Vital, Kyndryl’s designer-led co-creation experience. From the emergence of the web through the maturity of user experience practice, Sarah is known throughout the design industry as a thought leader in design-led organizational transformation, participatory, and forward-looking design capability development. At Kyndryl, she leads the design profession, partnering with technical strategists to integrate experience ecosystem thinking into the technical solutions. Sarah is an encaustic painter and passionate surfer.