In addition to managing the research team, she focuses on analyzing the evolution of enterprise IT through the lens of cloud and the associated transformation of IT consumption and delivery models. Melanie also manages 451 Research's Voice of the Enterprise: Cloud, Hosting & Managed Services product. Prior to joining 451 Research, Melanie spent more than 15 years at IDC in a variety of roles, covering cloud, hosting, data center, managed services, and telecommunications markets. At IDC, Melanie received numerous awards for research, collaboration, sales support, and client service.