Designing for Trust
Date & Time
Wednesday, March 25, 2020, 11:20 AM - 11:35 AM
Sarah Gold

How can we create digital products and services that people can—and do—trust? It’s becoming increasingly important as people become more aware of the possible consequences of data being recorded, joined up, and used by organizations. Designing for trust is a complex, multifaceted challenge, and solutions will be context-specific. However, there is a reliable way of figuring out what works in each specific instance, and that’s by taking a design approach to the problem.