Since its earliest days, artificial intelligence has been long on promise, short on delivery. Getting to artificial general intelligence isn’t some small step from where we are now; instead it will require an immense amount of foundational progress, something entirely different. This talk is about why AI, so far, hasn’t been on the right track, and what we might do to work toward AI that is capable of functioning in a complex and ever-changing world so that we can genuinely trust it with our homes, our parents and our children, our medical decisions, and our lives.